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Cecond Opinion Blog

Coachmetrix Interviews Frank Rowe

I've used Coachmetrix since January, 2019 and appreciate the many ways this platform adds to my executive coaching engagements. Read more by clicking on the link: The Value of Coachmetrix  

Maintaining Well Being During Uncertain Times

I teach an undergraduate course at Drexel University each year called “Happiness 101: Living a Life of Meaning.” Today I was reviewing my course syllabus to see which topics we cover in my course might be worth sharing during a time of unprecedented uncertainty and fear caused by the Coronavirus. My course is primarily based on a book, The How of Happiness, by Sonja Lyubomirsky, a psychology professor at UC Riverside and authority in [...]

Communicating Effectively in Crisis

By nature we resist change but the Coronavirus is forcing massive changes to our work and personal lives. If you're an executive, here are three suggestions when communicating about the Coronavirus crisis to your employees. 1. Use Multiple Channels In 2013, Yahoo employees received a now infamous memo from the company’s head of HR that Yahoo’s work-from-home policy was ending. Telecommuting arrangements were abolished in order to encourage more face-to-face interactions. The memo caused outrage among [...]

Tips for Working from Home

If you’re working remotely for the first time, here are some recommendations I’ve provided my clients who work remotely and/or manage remote teams. The challenge of working from home can be daunting at first, especially if over the years you’ve really enjoyed the energy and ideas that comes through in-person interaction. Balance your online communications platforms. Zoom, Slack, and other communication platforms will help you feel more connected with your colleagues. And this recent article [...]

Boosting your Humility Quotient (HQ)

Effective executives know the value of building trust among colleagues, customers, and shareholders. But a recent article in the Wall Street Journal adds a new twist, finding the most trustworthy bosses are, well, humble. As the article notes, “Humble people tend to be aware of their own weaknesses, eager to improve themselves, appreciative of others’ strengths and focused on goals beyond their own self-interest.” But is this so surprising? I don’t think so. The best [...]

Moving Your “B” Sales Reps

Most sales managers, not to mention C-suite executives, know the “A”, “B”, and “C” sale reps on their teams. The question this usually prompts is: Do we focus on our “A’s”, “B’s” or “C’s” to improve sales? Here’s a strategy that is the most effective way to improve sales performance. We call it “Moving the Middle.” Sales managers often spend most of their time helping their “C” reps perform better. The logic may make sense [...]