We’re successful when you and your teams are successful
Trust: We say what we believe and expect the same from others.
Optimism: We’re lifelong learners continually exploring ways of doing things better.
Simplicity: We revise complex processes and ways of communicating to find clarity and alignment.
WHAT WE DO
We work with leadership teams to build healthy and productive organizations.
Watch this video to see how we help clients achieve their long-term goals.
Frank is an executive leader and consultant with over twenty-five years of experience in the healthcare, professional services, telecommunications, higher education, and nonprofit sectors. As an entrepreneur and teambuilder, he is adept at improving organizational performance through a combination of assessment, consulting, team building, and executive coaching. His work with dozens of clients during his career, including Glaxo Smith Kline, AstraZeneca, Merck Millipore, UnitedHealthcare, MindBody Inc, and The Bill and Melinda Gates Foundation, gives Frank a unique and valuable perspective on corporate initiatives tied to sales culture, team performance, executive leadership, and employee engagement.
Frank is also an Adjunct Professor at Drexel University, where he teaches graduate courses on leadership, strategic planning, team dynamics and organizational performance. He consistently receives high ratings from his students in subject knowledge and expertise, teaching skill, and course design.
As a competitive rower for 35 years, Frank enjoys pushing himself to see what he can achieve. He brings the same discipline, focus and energy to his sales coaching and teaching. Frank serves on the boards of several charitable organizations in the Philadelphia region, including the Pennsylvania Innocence Project and Share Food Program, and lives in Bryn Mawr with his wife Daphne.
Mike specializes in executive and leadership coaching for the healthcare industry. He is also an expert in scaling people-driven organizations from proof-of-concept to national rollouts. Mike brings over 15 years of professional experience at rapid-growth health care services firms, leading high-functioning teams that tackled complex challenges across the healthcare industry. As Market President for naviHealth, Mike has developed and executed market strategy for a region responsible for $1.2B in post-acute healthcare spend and 1.5M members. He has also helped to launch nine separate payer and provider clients across eight states, resulting in a medical cost savings of over $250M. Mike earned a Master of Business Administration degree, with Majors in Health Care Management and Entrepreneurial Management, from the Wharton School at the University of Pennsylvania, and a Bachelor of Arts in Economics from Princeton University.
Frank is a talented professional who supported me in better managing Customer Experience. He took the time to understand our needs, asked the right questions and then has been dedicated to build a sustainable solution for us. It was a great pleasure to collaborate with him.
Frank always provided me with great insight, kept me committed and accountable by regularly tracking progress. I would highly recommend Frank as an Executive coach to anyone seeking clarity and a way forward, to help prioritize and focus on what's important!
Frank brings a unique blend of strengths to business challenges: insightful strategic thinking framed with practical application; a strong bias for action founded on thorough analysis and risk mitigation; wisdom of knowing when to challenge the status quo and when to manage the pace of change. Perhaps most importantly, I appreciate Frank's targeted questioning, inclusive leadership, and collegial approach. His impact on my leadership style and organizational effectiveness will be long-lasting.
Frank brings a perspective, backed with significant experience in the leadership of large and complex teams to bring about significant positive change. He has empowered us to increase overall net sales, decrease refunds, and deliver stronger long-term client value.
Frank’s ability to cut through the chafe and help me find valuable insights helped me as a leader and contributed to creating real value for the company. His integrity appears right from the beginning, he is not afraid to tell you things about yourself you might not want to hear, and is even faster at complimenting the positive changes being implemented.
Frank is as adept at offering high-level, strategic advice to the C-suite as he is helping the team on the ground develop and deliver systematic and results-driven business processes. He takes a no-nonsense approach to mentorship but with an appreciation and thorough understanding of all the nuance and complexity infused in relationship building, team building, leadership and affecting change. In short: he drives success (and does it with a smile).
Frank and Cecond Opinion were instrumental in changing the culture of our entire sales and marketing organization. We continue to enjoy robust growth thanks in part to their expertise, approach, and technology.
It's amazing how much Cecond Opinion has done for our company in such a short period of time. Our culture has improved dramatically in twelve months. We are reaping the benefits of our work together and our team sees this new 'way of working' is our path to a bright future.
This was a terrific team-building workshop. Frank did a great job and has put us on a path for long term success. I’m grateful for his expertise and ability to both challenge and support us.
Frank did a great job helping us understand the concept of the “First Team.” It was an excellent workshop because we’re now 100% aligned to one single metric defining our success. He got us to understand that the results of our own teams are less important than the results of our “First team,” which was really helpful. And based on my work personality profile, I’m ready to take more risks as a leader, which I know will make me a better leader and help us reach our goals.
I can’t tell you how wonderful it’s been to have you here as a voice of reason and facilitator of logic and best practices. Appreciate your fair mindedness, honest leadership, and most of all – your help. Ours is a great company and we have done great things but we need to be bigger and better and grow faster—and to do that, we need to recognize we need to do things differently. You’ve been a great change agent.
I’ve had lots of management training but this was the best by far. Frank is an excellent facilitator and really knows his stuff. This training couldn’t have come at a better time and I’m excited about what we can accomplish as a team.